The Rialto Square Theatre wants to warn ticket buyers to beware when purchasing tickets through third party ticket brokers. Don’t be deceived by third-party ticket resellers charging inflated prices for tickets to Rialto Square Theatre events. If the price of a ticket for a Rialto Square Theatre event seems extremely high there is a good possibility that you are not ordering tickets directly from us.
The Rialto Square Theatre does not endorse these third-party resellers. If buying tickets online make sure that you are ordering through Ticketmaster, our only authorized online ticket seller, and not a third-party reseller that seeks to profit from the attractions performing at the Rialto Square Theatre. Tickets may be purchased online through Ticketmaster at
http://www.ticketmaster.com/venue/57397/. Tickets may also be purchased in person at the Rialto box office located at 102 N. Chicago Street, Joliet, IL.
Unfortunately, if a ticket is purchased via a third-party reseller, we have no way to assist you should any problems arise, such as lost tickets or refunds for a canceled event. Also, our ticketing system only recognizes tickets that have been purchased directly through Ticketmaster. If you choose to purchase through an unofficial ticket broker you must print your ticket as we are unable to scan via mobile device. A ticket purchased via a third-party reseller may not ultimately be a valid ticket.
We hope you continue to enjoy your experience at the Rialto Square Theatre as we endeavor to ensure our patrons receive the best customer service at all of our performances. Thank you again for your continued patronage!